Contacting Support
You can reach Dixie Networks support through several channels:
- Support Ticket - Log in to billing.dixienetworks.com and open a ticket. This is the best way to get help.
- Phone - Call 1-424-666-1262 during business hours (Mon-Fri 8AM-6PM MST).
- Email - Send an email to support@dixienetworks.com
Response Times:
- Support tickets: Within 1 hour during business hours
- MSP/Pro customers: 24/7 phone support
- All customers: 24/7 server monitoring