Portal Ticket – Light/Dark Mode Update
Aug 1, 2026, 5:42 AM by Dixie Admin
<p><strong>You Spoke, We Listened</strong></p>
<p>We've resolved a display issue in the Tickets view area that some customers experienced when switching between Light and Dark modes. As one customer aptly described it, the rendering was "funky looking"-and once we saw it through their eyes, we agreed it needed attention.</p>
<p>This was caused by a CSS bug that affected tickets with frames, such as Security Reports. The issue has now been fixed, and toggling between Light and Dark modes will render correctly and gracefully across all ticket views.</p>
<p>Thank you for bringing this to our attention. Your feedback is invaluable-it helps us continuously extend and improve the platform for everyone.</p>
<p>Thanks to the customer who flagged this-your feedback drives our improvements. We depend on these reports to extend the platform.</p>