Knowledge Base

Explore our knowledge base categories and their associated articles below.

Customer and Visitor facing Bug Fixes

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cPanel specific how-to's, fyi's, etc

How to access cPanel How to check disk usage in cPanel How to create a MySQL database

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Domains and DNS specific information

How to check domain expiration and renewal status How to point your domain to our nameservers How to register a new domain

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Email specific information

How to configure email in Outlook How to configure email in Thunderbird How to configure email on your phone (iOS/Android)

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Section for common issues

Can I upgrade or downgrade my plan? Do you offer SSL certificates? How do I contact support and what are your response times?

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Section dedicated for tutorials

How to add a subdomain or addon domain How to change your cPanel password How to contact support

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News about Site Updates and Service facing components

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